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  Citibank India Home > Products & Services > Key Policies & Commitments
Citibank India Key Policies & Commitments
 
We, at Citibank, adhere to a strict set of policies to ensure that we conduct our business legally and ethically. To learn more about these click on the text links displayed below.
Cheque Collections Policy Fair Practice Code
Grievance Handling Policy Compensation Policy
Code for Collection of Dues and Repossession of Security
Collection Vendors Citizen Charter
KYC Policy & AML Guidelines DSA Code of Conduct
Deceased Depositors Policy Deposit Policy
Policy on MSE Customers
Debt Restructuring Scheme (DRS) for Medium and Small Enterprises (MSE)
 
To obtain the Voluntary Codes as prescribed by 'The Banking Codes and Standards Board of India (BCSBI)', in other Indian languages, please click on the links below.
Code of Bank's Commitment to Customers
Assamese Bengali English Gujarati Hindi Kannada
Malayalam Marathi Oriya Punjabi Sindhi Tamil
Telugu  
Code of Bank's Commitment to Micro and Small Enterprises
 
Assamese Bengali English Gujarati Hindi Kannada
Malayalam Marathi Oriya Punjabi Tamil Telugu
Urdu  
 
 
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